Contact and notices
Contact
Use this page to contact Pacific Drone for support, privacy requests, refund requests, and legal notices.
Last updated: June 13, 2026
These pages are provided for transparency and operational clarity, not legal advice. Pacific Drone should have final wording reviewed by a BC lawyer.
Contact email
You can contact Pacific Drone at [email protected].
Please include your name, account email, order details if relevant, and a clear description of your request.
Legal notices
Legal notices should be sent to [email protected] with enough detail for Pacific Drone to identify the issue, account, transaction, or content involved.
Sending a notice by email does not guarantee that email notice is legally sufficient for every type of claim, deadline, or legal process.
Support scope
Pacific Drone can help with account access, course access, payment questions, refund requests, scheduling questions, and general training support.
Support responses may depend on account status, product terms, available records, and the nature of the request.
No legal, emergency, or operational authorization advice
Pacific Drone does not provide legal advice, emergency response services, air traffic authorization, operational approval, or site-specific permission to fly.
For emergencies, contact the appropriate emergency services. For legal, regulatory, or operational authorization questions, consult the appropriate regulator, authority, or qualified professional.
Regulatory disclaimer
Drone rules, procedures, and regulator guidance may change.
Pacific Drone training is educational and does not replace your responsibility to verify current requirements, comply with applicable laws, and operate safely.
Related policy links
Related pages include the Terms of Use, Privacy Policy, and Refund Policy.
Those pages explain account rules, data practices, refund eligibility, course access, and other important conditions for using Pacific Drone services.